Exchange ActiveSync lets you synchronize your email, calendar, and contacts, tasks, and memos. This means you will only be able to sync email on your device. If you have work or school account account, after you set up your email using the procedure below, see Use Microsoft on your BlackBerry device for detailed information about how to use Microsoft on your phone or tablet.
Exchange ActiveSync lets you synchronize email, calendar, contacts, tasks, and memos with your account. In most cases, your device will set up your account in just a few simple steps. On the System Settings page, select Accounts. If you haven't yet created any accounts, select Add Account. Type your password and select Next. The Looking up connection information message displays. Your device tries to set up your email account automatically. If it finds your connection information, specify the information you want to synchronize with your account, and select Done.
You will see your account listed on the Accounts list. Go to the BlackBerry Hub to access your email account. If it can't set find your connection information, you'll see a message recommending that you use advanced setup steps. If this is the case, see the next procedure. Use the following steps to use advanced settings to set up your Exchange ActiveSync connection to your account.
Then, select the menu icon beneath the Email Address box to access advanced setup options. Enter the settings for your account as follows. If you had just tried the previous procedure, some of these settings may already be entered for you. If you are using Microsoft , leave the Domain field blank.
If you are not using Microsoft and your admin gave you a domain setting, enter that in the Domain box. In Server address , if you are using Microsoft , type outlook.
If you are not using Microsoft , type the server address provided by your admin. Select Next. The Checking for supported services and policy information message displays. On the next page, specify the information you want to sync, and then select Done.
The Saving and verifying your settings message displays. If your account was set up, you will see your account listed on the Accounts list. If you see the message that your account cannot be authenticated with your service provider, click OK , click Previous , and then verify that your settings are correct.
Your BlackBerry will try to set up your email account automatically. If setup completes successfully, skip to the next step. If your email account can't be configured automatically, do the following:. Scroll down and type the name of your email server. Note: If your plan is Office operated by 21Vianet, scroll down and type the name of your email server. Enter the name of the outgoing server. Note: If your plan is Office operated by 21Vianet, enter the name of the outgoing server.
If you have already set up an email account: Press Set up another email account. Press the required provider. Press the required email domain. Enter email address. Press the field below Email address and key in your email address. Enter password. Press the field below Password and key in the password for your email account at your email provider. Press Continue. Enter email account name. Press Change Settings. Press the field below Email account name and key in a name for the email profile such as Private or Work.
Enter sender name. Press the field below Signature and key in the required sender name. Save and exit. Press Save. Press Disconnect. Press the Return key to return to standby mode. Choose a help topic Getting started. Basic use. Calls and contacts. Apps and media. Global online services. Read help info. Step 5 of 18 Create new email account If you have already set up an email account: Press Set up another email account. Step 6 of 18 Create new email account Press the required provider.
Step 8 of 18 Create new email account Press the required email domain. Step 9 of 18 Enter email address Press the field below Email address and key in your email address.
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